Diego Escobar is the April 2009 All Children's Hospital Employee of the Month. Diego works at All Children's Specialty Care of Tampa as a Radiology MRI Technologist and has been with All Children's since 2001. The RN Supervisor and Department Director recognized Diego's Service Excellence and nominated him for Employee of the Month honors. They said:
Thanks to Diego Escobar, MRI Technologist, a child avoided impending paralysis due to early identification of significant MRI findings, warranting immediate action and emergency medical flight to a nearby hospital for surgical intervention. A seven year-old patient presented with Mom who could only speak Spanish, for MRI exams of the spine under anesthesia. Once the MRI exams began, Diego immediately identified a large mass on the spinal cord. Upon discovering this, he quickly contacted and provided details to the ACH radiologist, next to the attending physician and received a referral to a neurosurgeon, whom he immediately contacted. The neurosurgeon requested medical flight to a nearby hospital to perform immediate surgical intervention. The medical flight was expediently arranged entailing numerous sheriff officers closing down Bruce B. Downs Blvd. between the VA Hospital and Fowler for landing the helicopter. The flight arrived, timed perfectly with the patient having been moved to PACU, approved by the anesthesiologist for transport.
In summary, Diego did a most outstanding job with early recognition of the problem, efficiently multitasking, coordinating notification and obtaining orders, helping coordinate plans for the patient transfer, communicating with physicians/specialists, talking with Mom, and providing outstanding Service Excellence. Diego not only handled this emergency situation exceedingly well, but also continued to work the same day, that evening, way beyond usual business hours. Through it all, he continued to provide outstanding ACH Service Excellence to every patient that had been scheduled for an appointment, although delayed as a result of this earlier emergency. Despite extended hours and having gone through all that happened earlier, Diego continued to do an exceptional job in representing ACH mission and values, resulting in very happy customers right to the end of the day.
Diego, thank you so much for your wonderful Service Excellence and all you do for the patients and families at the Tampa Specialty Care Center. Congratulations for receiving the April 2009 Employee of the Month honors!