|Holly Ott is the June 2013 Employee of the Month|
Holly Ott is the June 2013 Employee of the Month. Holly works as a Child Life Specialist in the Child Life Department and has been with All Children's since 2002. Holly was recognized for her Service Excellence and nominated for Employee of the Month by her colleagues on the Dialysis Team who wrote:
Recently, one of our patients passed away. She was a young adult in college pursuing her dream of becoming a marine biologist. Her family was obviously devastated. The child life specialist for dialysis, Holly Ott, knew how important this dream was to this young lady and Holly spent hours on the phone with the president of the college in an attempt to persuade the college to award her degree posthumously. Holly was successful and the diploma was recently presented to her mom.
Holly gives each of our patients special, individualized care. She spends one-on-one time with patients just chatting and making them feel at ease and does extra special things for each of them on their birthdays. Recently, she even took the time to provide educational materials to a patient's younger sibling who is unable to attend preschool due to her brother's dialysis. Holly goes above and beyond for each of our patients. We are so grateful to have her on the dialysis team.
Holly's Department Director added:
This nomination by the Dialysis staff is one example of how Holly is able to uniquely understand the needs of each individual patient and family. She has a peaceful presence that allows patients and families to feel at ease expressing their innermost thoughts. She takes time to learn about who they are, their dreams, their hopes and their aspirations.
She will never leave any stone unturned in an effort to provide a high quality of care to the entire family. Holly functions as both a clinician as well as the clinical coordinator in the Child Life Department. She is able to impact the lives of patients and help to grow and nurture emerging professionals in the field as well. All Children's is fortunate to have her as part of our team.
Holly, thank you so much for your wonderful Service Excellence and all you do for our patients and families. And, thank you for taking the time and initiative to ensure this young patient's family was able to see their child's dream realized. Congratulations for being selected for Employee of the Month honors!