Hatija Sinanovic is the July 2011 Employee of the Month. Hatija works in Environmental Services as a Housekeeper I and has been with All Children's since 2008. Hatija was nominated for employee of the month honors by a patient's parents and by her manager. The parents said:
I just received a phone call from a Mom who wanted to let us know her daughter had been in the hospital for four days. She shared that her housekeeper made such a difference to their daughter and their family that she wanted to call me, personally. She wanted me to know that her Housekeeper, Hatija, is ‘an amazing woman' and how kind, polite, efficient and friendly Hatija is.
Hatija really is one of a kind. She works on the evening shift, but has many times volunteered to work extra shifts to help out. Over the past year she has cleaned over 3,100 discharged patient rooms and yet still is focused on one of her main objectives – the children and families of our community. In the past seven months, she has been nominated for Employee of the Month seven times. Each month we receive numerous letters, e-mails, and Get Well Network compliments for her above and beyond Service Excellence approach to her job. What employees call "above and beyond" is routine for Hatija. Throughout the year letters have been sent to senior leadership about Hatija's commitment to Service Excellence. It is this persistence toward outstanding Service Excellence that makes her who she is to our patients and families. On several occasions when our patients are discharged they wait to leave until they can say goodbye to their housekeeper Hatija - the terrific housekeeper who has such a deep compassion for the children and her cleaning.
Hatija, thank you for your wonderful Service Excellence and going above and beyond the call of duty to help our patients and families. Congratulations for being selected the July Employee of the Month.