Nancy Sarratt is the November 2009 All Children's Hospital Employee of the Month. Nancy works in the NICU as a RN III and has been with All Children's since 1997. A mother and father recognized Nancy's Service Excellence and nominated her for Employee of the Month honors. The mom and dad said:
"It's difficult to express the tremendous gratitude and appreciation we have for Nancy Sarratt. In the NICU she made the worse experience of our life so much easier. She comforted us so many times when our days were looking grey. She always had a huge smile on her face that always uplifted us and lit up the room at the same time. Our daughter had been in the hospital since she was born - she had spent the first month of her life at All Children's. It was so hard being away from home and the rest of our family. Nancy took the extra time to explain everything we needed to know."
"She always made us feel comfortable enough to leave our daughter over night when we had to go back home. We never leave our children with anyone except immediate family, so it's tough for me to sleep at night much less run back home. Nancy would always say, ‘don't worry, I'll be there if your daughter needs to be cuddled.' Nancy would even carry our daughter around and do her paperwork in the wee hours of the night. If it wasn't for Nancy's big heart and loving smile we wouldn't have been able to manage this stressful time in our life. Nancy made our experience here at ACH the best it could possibly be. She has been such a great inspiration to me [mother]."
"Watching Nancy take care of our daughter and the other children in the NICU has opened my eyes to wanting to become a nurse in the NICU department. I feel that if I could help another family go through the worse times of their life as Nancy has done for us, I would be as happy and enjoy my job as she does. We are blessed to have her in our lives. She truly has made a difference. She is truly amazing at what she does along with all the great nurses here at ACH. We need more people like the ACH staff in our community and hospitals."
Nancy, thank you for your terrific Service Excellence and for being such an inspiration to the families we are privileged to serve. Congratulations for receiving the November 2009 All Children's Hospital Employee of the Month honors! !