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Posted April 17, 2014
Michele Forte is the April 2014 Employee of the Month

Michele ForteMichele Forte is the April 2014 Employee of the Month.  Michele works as a Network Systems Analyst in IT's Technology Infrastructure department and has been with All Children's Hospital since 2012. Michele was recognized for her Service Excellence by a fellow employee who wrote:

We have been working with our Kronos vendor to resolve some performance issues that have been occurring since we went live with a new version in June 2013. Michele has been our main technical contact for these calls. She has done a tremendous job of working with the vendor to trouble shoot these issues. She volunteered to come in early to load patches or service packs prior to the HR/Payroll end users arriving to minimize any downtime impact.  She tested and tweaked the system to improve performance, took many calls, investigated many log files and worked with the vendor to get these issues resolved quickly. 

Just recently, she designed, built and tested a new way to deploy Kronos (which we affectionately call 'Kronos Speed Racer') in order to improve the end user experience.  Her 'Kronos Speed Racer' creation has been very well received by our end users. I have received multiple emails from the end users with comments like, "It works well for me. It is faster. Great! I really like the speed of the Kronos Speed Racer... What an improvement!" I am very fortunate to have Michele as our "go to" technical lead and I very much appreciate her creativity, hard work and dedication to the cause and All Children's Hospital.

Michele's manager said:

Michele has made a tremendous impact during the time she has been with All Children's, bringing a combination of skill and perseverance to all she does. She has a strong work ethic, picks up challenges with a smile and doesn't let them go until they are vanquished.  And, she does this all with a wonderful sense of humor.

Michele, thank you so much for your wonderful Service Excellence and all you did to create the Kronos Speed Racer. Congratulations for being selected the All Children's Hospital Employee of the Month!