General News
Posted July 11, 2013
Louise Burr is the July 2013 Employee of the Month

Louise Burr - July 2013 Employee of the MonthLouise Burr is the July 2013 Employee of the Month. Service Excellence is what Louise is all about - she was also Employee of the Month for May 2012. Louise works in Admissions as a Patient Relations Coordinator II and has been with All Children's since 1998. Louise was recognized most recently for her Service Excellence by nominations from a patient, parent, colleague, and visitor who wrote:

Ms. Louise is extremely personable all the time. She greets every patient and visitor she sees with a huge smile.  When I see Louise she makes me feel welcomed and glad to be a patient at All Children's Hospital. Another parent said, "I often come to ACH with my daughter who is a patient. We always receive a warm and friendly smile from Louise. Even with all the stress of having a sick child Louse makes me feel happy with her nice, warm welcome, friendly smile and genuine kindness. I am very thankful to ACH for having such a wonderful employee.

A visitor also noted, Louise was exceptionally helpful to me and several other people I observed.

I see Louise's smiling face every time I enter the OCC (Outpatient Care Center) heading into their hospital, said one of her colleagues. I have witnessed true concern and compassion as she helps families find their way through our many corridors and hallways. She is knowledgeable and kind. As a parent of a child with a chronic illness, we are in the OCC all the time. She has assisted me and my child numerous times with different issues. My child has said several times, 'Let's go see Ms. Louise before we leave.' Even kids know when someone is genuinely kind and friendly.

Louise's Department Director added:

As always, the nominations for Employee of the Month all say the same thing - she is helpful, caring, heartfelt in her actions with everyone she encounters, making the first step in the visit to ACH a wonderful experience.  We are extremely fortunate to have her as our face of Admissions and ACH.

Louise, thank you for all you do for the patients, families, visitors and ACH staff. Congratulations for again receiving the All Children's Hospital Employee of the Month honors.