Juan Deida is the February 2012 Employee of the Month. Juan works as a Housekeeper II in Environmental Services and has been with All Children's since 2010. Juan was recognized for his Service Excellence by a fellow employee who said:
I was in my office at the end of my working day getting ready for the oncoming supervisor when I heard a frustrated voice outside. I looked out to find a mother in a very distressed way with her child. Mom had entered the hospital through the front lobby, but was looking for the Emergency Center. She found herself outside the Outpatient Pharmacy and was lost, frustrated and appeared desperate. Juan happened to come along and saw her obvious distress. He literally lifted the child upon his shoulder, scooped Mom up and whisked them away to the Emergency Center. It happened so fast and so sincerely-I knew that type of action and quick thinking is just what Juan does.
I got a glimpse of the Mom's face and saw her sheer relief of being taken care of. Juan had literally dropped what he was doing to come to the Mother and child's aid, making sure they got to the Emergency Center with no delay. In follow-up, the child was very sick and needed to receive care immediately. Without Juan's quick thinking, the mother and child may have been delayed getting to where they needed help and a delay might have been life threatening. I spoke with the mother later and she called Juan her "angel" and said she was so grateful for his quick response to her baby's needs that night.
Juan is truly a champion for Service Excellence. He has a caring heart for the children of our community and their parents. Time and time again he goes above and beyond what most would call reasonable and customary as it relates to his job. In the midst of this fast-paced environment he never loses track of what is truly important. This nomination is another example of how he unselfishly springs into action, in this case not for a cleaning task but to get a child to the care that is needed.
Juan, thank you for your wonderful Service Excellence and all you do for our patients and their families in a time of need. Congratulations for receiving the All Children's Hospital Employee of the Month honors!