Family Advisory Council

The Family Advisory Council (FAC) gives parents and teenage patients a voice in helping to promote the practice of family-centered care at All Children’s Hospital. The Council serves in an advisory role to provide positive and constructive feedback to All Children’s Hospital leaders. Members also help to highlight ways to support sensitivity to the emotional, cultural and spiritual needs of patients and families.

The Council was established in 2008. Its members include parents of current and former patients, teen patients (ages 13 to 18) and hospital staff, working together to help All Children’s provide an outstanding patient experience.

The FAC meets nine Tuesday evenings (monthly except during December, July and August) from 6 to 8 p.m. at the hospital. Topics may include:

  • Feedback on All Children’s services, facilities and initiatives
  • Family support and resources
  • Communication with families
  • Advancing the philosophy of family-centered care

From time to time the Council undertakes specific projects. In preparation for the move to the new All Children’s Hospital facility in 2010, Council members helped create a new inpatient family handbook and were on hand during the move to help other families. The Council took part in training activities to help hospital staff launch Family-Centered Rounds and helped create a video for parents and patients to explain this process.

FAC members also provide feedback on menus, signage and other amenities on the main All Children’s Hospital campus. During Nurses Week in May, they are invited to take part in panel discussions to highlight how their child’s nurse at ACH has had an impact on their lives.

If you would like more information in the new All Children’s hospital facility and other location, please contact us.