Posted January 14, 2014
|Barbara (Barb) Sabins is the January 2014 Employee of the Month|
Barbara (Barb) Sabins is the January 2014 Employee of the Month. Barb works as a purchasing buyer in Materials Management and has been with All Children's since 2004. Barb was recognized for her Service Excellence by one of our nurses and a physician who wrote:
A patient with osteogenesis imperfecta was taken to another ER with a femur fracture. The patient's family insisted on a transfer to ACH for care by our physician specialist. Special rods had been implanted in this patient for his disease. A rod needed to be exchanged while the patient was in the operating room for treatment of the fracture. Although the patient was scheduled for surgery two days later, the rods needed to come from Canada.
When Barb was notified of the need for these rods, she stopped everything she was doing and immediately made a call to the company in Canada. She knew from past experience the rods would need to clear customs before delivery. This gave her less than 48 hours to get the rods here in time for the surgery. She processed the necessary paperwork, alerted the receiving dock, and followed up with the company, delivery service, and all involved staff to ensure nothing was missed or overlooked.The rods arrived on the morning of surgery. They were processed and sterilized in time for the surgery to be performed without delay. Without Barb's professional efforts and experience in this situation, the surgery may have been delayed or cancelled.
Barbara's Department Director added:
As the OR buyer, Barb faces many rush orders on a daily basis and meets them head on. She goes out of her way to ensure our patients have what they need when they need it. Many of the requests made are last minute due to not knowing what the needs of our patients will be. Cases are often scheduled within a one-or two-day window and Barb always makes sure our physicians have what they need. Barb is a true asset to the Materials Management Department and All Children's Hospital.
Barbara, thank you for your extraordinary Service Excellence and all you do behind the scenes for our patients, staff and physicians. Congratulations for receiving the All Children's Hospital Employee of the Month honors!